Last Updated: 

This Privacy Policy describes how elumestudios.in, owned and operated by Elume Studios, collects, uses, discloses, and protects the personal information of users who visit or make purchases from our website. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you visit our website, place an order, create an account, subscribe to emails, or contact us. The personal information collected may include your email address, first name and last name, phone number, and full address including city, state, province, and postal or ZIP code.

If you choose to log in or connect using social media platforms such as Facebook, Google, or other similar services, we may receive certain profile information from those platforms in accordance with their privacy settings. This may include your name, email address, and profile details.

In addition to the above, we may collect other information necessary to provide our services, process transactions, comply with legal obligations, or improve user experience.

Automatically Collected Information

When you visit our website, certain information is collected automatically through cookies, tracking technologies, and analytics tools. This may include your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

We use tools such as Google Analytics and other related analytics services to understand how users interact with our website, improve functionality, and enhance overall user experience.

Use of Personal Information

We use the collected personal information to process and fulfill orders, communicate with users regarding purchases, provide customer support, send transactional emails, and allow users to opt in to receive promotional or informational emails.

Personal information is also used to improve our website, personalize user experience, analyze website traffic, prevent fraud, and comply with applicable laws and regulations.

Emails and Communication

We may send emails to users for order confirmations, shipping updates, customer service responses, and important service-related communications. Users may also choose to opt in to receive promotional emails, newsletters, or marketing communications from us.

Users can opt out of marketing emails at any time by using the unsubscribe link provided in such emails or by contacting us directly.

Payments and Transaction Information

Users can make payments for products offered on our website. Payment transactions are processed securely through trusted third-party payment gateways. We do not store or have access to your credit card, debit card, UPI, or net banking details.

Only limited transaction-related information such as order ID, payment status, and amount paid may be stored for accounting, legal, and customer support purposes.

Advertising and Remarketing

We may display advertisements on our website and use third-party advertising services for marketing purposes. We also use remarketing services to advertise our products across the internet, including on platforms such as Google and social media websites.

These services may use cookies or similar technologies to show ads to users based on their previous visits to our website. Users can manage or disable ad preferences through their browser settings or respective advertising platform settings.

Cookies and Tracking Technologies

Cookies are small data files stored on your device that help improve website functionality and user experience. We use cookies for website analytics, advertising, remarketing, and performance optimization.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

Sharing of Personal Information

We do not sell, rent, or trade users’ personal information. Personal information may be shared only with trusted third-party service providers such as payment processors, logistics partners, analytics providers, and marketing platforms, solely for the purpose of operating our website and providing services to users.

We may also disclose personal information if required to do so by law, regulation, court order, or governmental authority.

Data Security

We take reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

User Rights

Users have the right to access, update, or request deletion of their personal information, subject to applicable laws. Users may also withdraw consent for marketing communications at any time. Requests related to personal data can be made by contacting us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites, and users are encouraged to review their privacy policies separately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website after changes have been made constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us by email at:

Email: elumecandles.studio@gmail.com